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How zx10r Handles Your Personal Data

At zx10r, we want you to know exactly what personal data we collect, why we collect it, and how long we keep it — so your account stays…

Data TransparencyAccount SecurityYour Right to AccessSecure UPI PaymentsCookie Controls
zx10r How zx10r Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct or delete the personal data we hold about you, our privacy team is reachable through three direct channels.

Email Our Privacy Team Send your data access or deletion request to our dedicated privacy address.
Live Chat Support Our support chat on zx10r.co is available around the clock.
In-Account Help Centre Log in to your account, head to the Help section, and submit a privacy…
HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

We apply layered security practices across every part of your account — from the moment you register to every deposit and withdrawal you make.

Encryption in Transit and at Rest

All data you send to zx10r.co travels over TLS-encrypted connections. Account details, payment references and personal identifiers are stored in encrypted form so they cannot be read if a storage system is ever accessed without authorisation.

Cookie Policy and Controls

We use session cookies to keep you logged in and analytics cookies to understand which pages you find useful. You can adjust cookie preferences from the settings panel in your browser; opting out of analytics cookies does not affect your ability to log in or transact.

Account Access Logs

Every login to your account — including device type, approximate location and timestamp — is recorded. You can view your recent login history from the account security section, and we will notify you by SMS if a new device logs in.

Data Retention Schedule

We retain account data for as long as your account is active and for a period afterward as required by applicable law. Once the retention window closes, personal identifiers are deleted from our live systems and removed from backups on the next scheduled cycle.

Who Can Access Your Data

Access to personal data inside zx10r is restricted to staff whose roles require it — account verification, payment processing and support. No marketing or analytics team receives raw personal records; they work with aggregated, anonymised data only.

Requesting Changes to Your Record

You have the right to ask us to correct inaccurate data or delete your record entirely, subject to any legal retention obligations we must meet. Submit your request via live chat or email; we will confirm the action taken within seven working days.

Frequently Asked Questions About Our Privacy Policy

The questions below cover the data rights and privacy practices we get asked about most. If your question is not here, our support chat on zx10r.co can connect you with our privacy team directly.

We collect your name, email, mobile number and a government-issued ID reference for verification. When you deposit via UPI, Paytm or PhonePe, we store the transaction reference — not your full payment credentials.

Yes. Submit a data access request through live chat or by emailing our privacy team. We will compile your account data and send it to your registered email within seven working days of verifying your identity.

Contact us via the in-account Help Centre or live chat and specify that you want your data deleted. We will process the request within seven working days, subject to any mandatory retention periods set by applicable law.

We do not sell your data. We share only what is necessary with payment processors like UPI networks, Paytm and PhonePe to complete transactions, and with identity-verification providers to meet legal requirements.

We retain records for the period required by applicable law after your account closes. Once that window ends, personal identifiers are deleted from live systems and removed from backup storage on the next scheduled purge.

We use session cookies for login continuity and analytics cookies to improve the site. Analytics cookies can be turned off in your browser settings without affecting login or transactions. We do not use advertising or cross-site tracking cookies.

Contact our support team immediately via live chat. Change your password right away. We will review your login history, flag the incident for our security team, and follow up with you on any action taken within 24 hours.